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Technical Communication

Information and strategy that adds value

Product information enables great technology. Manuals, illustrations, and engaging e-learning empower the user, ensure a successful customer journey, and add value to the product and organization.

Product information for the entire customer journey

Product information leverages complex technology. And at 4U Engineering Consultants , we have experience of both. We understand the information systems as well as the technology. We understand how to best explain the complexity, and how to translate the product into content — into value.

But our work extends beyond the initial publishing. The product will continue to require support throughout its lifetime. Therefore, we consider the end-to-end user experience. We analyze the given target group and create the information that activates and supports the users throughout the product lifecycle.

Information strategy

Documentation requires strategy because no product or document is monolithic. Every company output is part of a system. At 4U Engineering Consultants , we understand the necessity of employing a holistic approach. We recognize that every manual and illustration can communicate the brand experience. Whether the client requires specialist solutions or end-to-end support, we will always consider the context.

E-learning & training

Our e-learning and training solutions are based on a broad range of disciplinary expertise. As technical communicators, our experience spans several disciplines within technology and communications. But, looking at the company as a whole, we can provide an even wider range of subject-matter expertise. Therefore, 4U Engineering Consultants is perfectly suited to develop professional learning solutions adapted to any industry.

Illustration & animation

Technical illustrations and animations can often communicate advanced concepts in a smarter way than traditional media. At 4U Engineering Consultants , we can create images that instruct the user more intuitively using existing CAD data; we can illustrate advanced processes with infographics; and we can visualize complex usage scenarios with animations. In each instance, we adapt the output to the client’s graphic profile.

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